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Across the UK we are still experiencing some occasional, unavoidable delays with all delivery services and your order may take longer to arrive than usual.
We commit to same day dispatch on all orders received by 3:00pm (next working day dispatch on orders received after 3:00pm or on Weekends/Bank Holidays) and endeavour to get your items to you as quickly as possible. View our full opening hours
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If you are not entirely satisfied with your purchase, return it to us within 14 days for a prompt exchange or refund.
The “made in Thuasne” label is based on the company’s capacity to fully control every step in the value chain
In line with its quest for sustainability, Thuasne has long been actively committed to reducing its environmental impact.
I placed an order with Georgia. Georgia was extremely helpful, knowledgable and very charming. I immediately knew that I was in good hands. Georgia even laughed at my poor joke. Most importantly, I received the ordered item on the next day. No dramas and job done. I would not hesitate in dealing with Thuasne again.
Amazing company who have delighted me - start to finish . The knee brace has been very effective at preserving my knee and reducing pain . The support staff have been charming and really helpful in replacing a buckle that broke . I cannot recommend Thuasne highly enough !
I would like to offer my sincere gratitude for the way you dealt with the sizing issue I had with an Action Relief knee brace. To put in context I am a retired pharmacist and and have a good understanding what good customer service looks like The approach by Darcy in helping me resolve the sizing issue exceeded my expectations You were empathetic ,professional and prompt in providing a replacement brace